But the issue with Wyzant is that there is basically no customer service. Rude, professional agents, especially the ones who take care of online chatting for customer support. I would recommend no one link their banking information to the Wyzant account, because I bet there will be some financial issues with the tutor, and Wyzant would not do anything.
It is not a subscription service so there would be no need for them to charge you with automated payment. One of my tutors told me that Wyzant takes a quite huge percentage from the payment also. I am pretty sure they do not invest that to improving customer service. Do not use Wyzant. There are other subscription services such as Chegg. I have had no issues with them, especially in terms of payment.
Wyzant is so worried that the customer contacts tutor directly to avoid their service fee, mandatory fees they take from the tutor. I understand that, but it cause so many confusion, meaningless wait time whenever there is a payment issue. If I could give zero stars I would. I was looking for a Gmat tutor. I created an account.
Built my profile. All seemed good. I messaged a local tutor that looked promising. I needed a tutor ASAP so I proved the tutor my phone number in the message and let them know I was interested in their services. I waited for a reply. No reply. I went back to the App and it is asking me for a credit card. They want to run my credit card I called support. Why would I give my credit card over so easily to you? This app is bogus and they need to fix their new client adoption process.
No one should. Call and friend and ask if they know a tutor. Way to high. Instead, it's total chaos! When corresponding with a student or parent, there is no RETURN key to separate paragraphs, only a SEND button, so the message is all jumbled up instead of organized by neat paragraphs.
And I could go on. Clearly, WyzAnt has not sought advice from top tutors like myself who tutor at different locations and have up to 50 students at a time, hence exposing the weaknesses of this app. We definitely don't intend to frustrate you, and we absolutely do seek advice from a lot of great tutors in our design process - but this feedback is incredibly helpful to us as well, of course. Thank you for the specifics, Computer Geek We are constantly iterating and updating the app, so hopefully a future version of the client will make things more streamlined and to your liking.
I would like the exams on the app to be more specific and more of a wider range. But even still, this is a great app to get your name out there and make some money on the side. The developer, Wyzant, Inc. The following data may be collected and linked to your identity:. Privacy practices may vary, for example, based on the features you use or your age.
Learn More. With Family Sharing set up, up to six family members can use this app. App Store Preview. Screenshots iPhone iPad. Oct 11, Version 4. Please enter the student's email address. Please describe how you heard about us.
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