Product Resources Get your product drivers, certificates, manuals, and warranty information. Product Resources Get your product drivers, manuals, and warranty information. Search to find your product resources below. Please search another term or use the categories below to find your product. Pen Displays Pen input display for a computer. Pen Tablets Pen input device for a computer. Smartpads Paper notepads that digitize handwriting.
Stylus Digital pens for iPad, Android, or Windows tablets. Signature Pads Devices to capture handwritten signatures. Accessories Pens, stands, and more. Where do I find the model number SKU? View the pictures to help you find the model number on the packaging. View the pictures to help you find the model number on the back of your product.
How to access the Wacom Desktop Center. If the Wacom Desktop Center is not running:. Just looking for drivers? Here is our latest: Driver 6. Not what you are looking for? Wacom Support Product support Drivers. Logout Confirmation Due to data privacy laws, switching to the language you have chosen will automatically log you out. You have read and agree to Wacom's Terms of Use. The only company I see people complain about that way are ones like Dell.
A common trick to counter these issues is to find an older driver version that works, and then stick to it. And never try anything else. I was able to do so with my Intuos Pro, I tried many versions until I get it to work. The driver version I use have an issue with the wireless auto turn-off, it fails to remember to turn off after 20 minutes like I set it up, and always resets to 2 minutes, but it least it works properly now. There was that one time where the Intuos Pro failed to work even after trying different versions.
Apparently, something wrong happened to my system, like a conflict between different version of Wacom driver. It could save your day. Because the driver version trick works. My inch Cintiq Pro barely worked with many of the driver versions I tried. And when it worked with some, it stops working when I turn it off then on again it happens when my computer goes to sleep too. The driver I am using seems to work for now, except that the touch goes to another screen.
What makes things even worse how unhelpful Wacom support can be at times. Support issues like these are not only with Wacom, many big corporations have issues like these.
While I said a lot of bad things about Wacom in this post. Things I believe they deserve. I think I need to mention that they have their good side. Despite all the horrible experience they made for their customers face because of their drivers. There are times where they did wonderful things. Like that time when they replaced a Cintiq Companion even after warranty is done , which was quite nice of them.
I think Wacom hardware is still good for the most part. Sure they have issues like the connectors of the Cintiq 13HD. Or the graphics cards issue with the MobileStudio Pro. And you may be aware of the options to use. There are 3 kinds of alternatives out there. These are the most obvious alternatives among the bunch. These competitors are still behind Wacom in the technical side of things, by the time I am writing this post.
For one, Wacom have 4K screens on their inches Cintiq Pros, while the competitors still ship their products with P resolution. I am sure these competitors will release a 4K pen display soon. As they have been catching up to what Wacom is doing. They are totally worth trying. As they could work for you. I, for example, ended up returning my Monoprice inch reviewed here , since I find it hard to use.
I once used a Chinese graphics tablet that worked quite well with the driver that came in the CD, except that the wireless feature never worked with pressure at all.
So I tried installing a new driver, which kept hanging during installation. One thing I noticed about that tablet is that you needed to press a bit more for a stroke to register. So keep that in mind before you try them. Some 3rd party companies produced computers that uses Wacom digitizer.
These devices can be cheaper than Wacom too. The main issue with these devices is that the company that licensed the digitizer may not continue to license it in the future. So you may have to face this issue every time you renew your device. That makes them interesting competitors to Wacom. I am an advocate to the iPad pro.
You only need to pair the Apple pencil to your iPad. Download one or more drawing apps, and then enjoy drawing. No crappy drivers to deal with for the rest of your life. Surface Pro:- CommissionsEarned. As I kept saying.
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